Refund Returns

Effective Date: [Sep.10.2024]

At Bingaibike, we strive to ensure your satisfaction with every purchase. If you’re not entirely satisfied with your purchase, we’re here to help. Please read our Refund and Returns Policy carefully.

 1. Returns

You have [7] calendar days to return an item from the date you received it. To be eligible for a return, your item must meet the following criteria:

 The item must be unused and in the same condition that you received it.

 The item must be in the original packaging.

 You must provide proof of purchase.

To initiate a return, please contact us at support@bingaibike.com with your order details and the reason for the return. We will provide instructions on how to return your item.

 2. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process a refund to your original method of payment.

Please note:

 It may take some time for the refund to reflect in your account, depending on your payment provider’s policies.

 Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted unless the item is defective or incorrect.

 3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at support@bingaibike.com. Depending on availability, we will provide instructions on how to proceed with the exchange.

 4. Nonreturnable Items

Certain types of items cannot be returned, including:

 Gift cards

 Custom or personalized products

 Items that are not in their original condition, are damaged, or have missing parts for reasons not due to our error.

 5. Shipping

You are responsible for paying the shipping costs for returning your item unless the item was damaged, defective, or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

 6. Contact Us

If you have any questions about our Refund and Returns Policy, please contact us at:

Email: support@bingaibike.com